REFUND & RESCHEDULE POLICY
Can I cancel or change my reservation?
We allow cancellations for parties of 10 or fewer up until 72 hours before a scheduled performance, subject to a fee of $40 per ticket. Those who would like to retain their reservation can move their order to an alternative date for $10 per ticket.
We do not tender refunds within 72 hours of a scheduled performance; however, we would be happy to reschedule reservations for an alternative date for a fee of $40 per ticket.
Discounts cannot be applied to a previously completed purchase.
To alter your reservation, please call the Box Office at (206) 802-0015 or email info@zinzanni.com
What is Teatro ZinZanni’s inclement weather policy?
Teatro ZinZanni performances will be canceled only if driving conditions are deemed perilous by the Washington Department of Transportation.
If a performance is canceled, Teatro ZinZanni will make every effort to contact all ticket holders by email by noon on the scheduled day.
If you are unable to attend a performance due to inclement weather and Teatro ZinZanni has not canceled that performance, you may notify the Box Office in advance of your current reservation and exchange your ticket for a different available performance.
Please note that we cannot exchange your tickets after your reservation date has passed.
What happens if a performance is canceled?
If Teatro ZinZanni cancels a performance, ticket exchanges will be provided. Exchanges will be made for the closest comparable price to your original reservation, rounding down when an exact match is not available.
Feel free to contact us!
We want to help you have the best experience possible.
