TICKETS FAQ

I want to bring a group of 10+!

We love groups! We love groups so much we offer a group discount to most performances. Whatever the occasion, we are delighted to help you celebrate the moment with laughter and song, dinner, and dreams.  Learn more about groups here

Ready to learn more? Fill out our Groups Form here, or contact the Audience Services staff at (312) 488-0900 or chicago-boxoffice@zinzanni.com.

Are there any discounted tickets available?

Teatro ZinZanni offers a $10 discount to seniors, students, active military, and teachers. Simply select that option when purchasing tickets, and provide an ID when checking in. Group discounts are also available – see above.

I have an accessibility need. Can you accommodate me?

Absolutely! Let us know your requirements and our Audience Service team will make sure your visit to Teatro ZinZanni is smooth and enjoyable! 

Learn more about our accessibility services here.

Do you accommodate dietary restrictions?

Yes! For guests enjoying the four-course meal, we do our best to meet dietary restrictions within the constraints of a set menu. Our menu includes vegan, vegetarian, and gluten-free options.

When purchasing your ticket, you will be prompted for any dietary requirements, and the information is stored directly in the reservation. 

If you already purchased your ticket, or have any specific questions regarding your dietary needs, our Audience Services team would be happy to assist you at  (312) 488-0900 or chicago-boxoffice@zinzanni.com.

What is the seating arrangement?

All seating sections feature communal seating and are assigned by our hospitality team. 

Inner Ring contains tables in the very front row that can seat 2-4 guests.

Center Ring contains tables that can seat anywhere from 2-10 guests.

Premium Perimeter contains tables that can seat a maximum of 4 guests.

Outer Ring is booth-style seating that can comfortably accommodate 6 guests at one booth.

Our venue has tables of various sizes, with the largest seating 10 guests. For larger parties, all guests will be seated adjacent to one another as we unfortunately cannot add additional seats to existing tables. We can accommodate any size group within the capacity of the venue.

How do I sit with another group of guests?

Parties that have placed reservations separately but wish to be seated together must contact the Audience Services staff at (312) 488-0900 or chicago-boxoffice@zinzanni.com 24 hours prior to performance and share the last names of all members of the party that have purchased tickets. Without this process, your request for seating will not be accommodated.

Since seating is assigned before doors open, if you arrive at check-in and inform us at showtime, we most likely will not be able to rearrange your seats.

How do I know what seating section is right for me and my guests?

If you want to maximize your ZinZanni experience, impress your guests, and all leave smiling, keep reading here!

May I choose my own seats?

All seating sections are assigned by our host prior to your arrival. You may request certain seating, and our hosting team will do their best to honor them. Please contact Audience Services at (312) 488-0900 or chicago-boxoffice@zinzanni.com before your show date with any special seating requests.

Can I cancel or change my reservation?

We allow cancellations for parties under 10 up until 72 hours prior to a scheduled performance for a fee of $40 per ticket. Those who would like to retain their reservation can move their order to an alternative date for $10 per ticket. 

We do not tender refunds within 72 hours of a scheduled performance; however we would be happy to reschedule reservations for an alternative date for a fee of $40 per ticket.

These changes can be made by contacting Audiences Services at (312) 488-0900 or chicago-boxoffice@zinzanni.com.

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

Join our Email List!

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

Join our Email List!

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

Join our Email List!