THE SHOW
I’ve never been to Teatro ZinZanni. What can I expect?
From the moment you step through the doors you will be transported into another world where performers break free from the confines of the stage and the action unfolds all around you. No two performances are alike as the wall between artist and audience disappears. A few guests may be invited to participate, many will enjoy table-side interaction with artists, and everyone will share in being a part of a one-of-a-kind celebratory event creating a memorable evening for all. If you want to learn more, contact Audience Services at 312-488-0900.
When should I arrive and how long is the show?
Performances are
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Wednesday – Sunday Evenings: Cocktail hour at 5:30 pm, show begins at 7:00pm
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Sunday Brunch: Doors open at 11:00am, brunch begins at 12:00pm
We encourage our guests to arrive no later than 30 minutes prior to the start of the show so they can enjoy our lounge and boutique and be seated promptly. Late seating is accommodated at the discretion of the maître d’. The show is approximately two and a half hours.
What is the dress code?
Dress to impress! Teatro Zinzanni is the perfect occasion to dress festively and celebrate. We encourage our guests not to wear t-shirts, shorts, or flip-flops.
May I bring my children?
The performance is filled with sophisticated humor, sensuality and innuendo. You are welcome to make the best decision for your children, however in general we do not recommend the show for those under 10 years old. Each individual attending will need their own ticket.
May I take pictures?
For the safety of our performers, personal photography is prohibited inside the tent. Professional photographic services are available on the night of the show. There is ample space in the lobby for your photos and selfies. And please tag us on social media! #teatrozinzanni
Are there strobe lights in the show?
Yes, there are multiple strobe effects used during the performance.
TICKETS & EXCHANGES
How do I purchase tickets?
- Buy online anytime
- Phone (Mon-Sun 10am – 6pm CST)
- Local: 312.488.0900
- Toll Free: 1.877.HaHaHa1 (1.877.424.2421)
- Email: chi-boxoffice@zinzanni.com
What is included as part of the ticket purchase?
We have 2 types of tickets. The majority of our tickets include an unforgettable Teatro ZinZanni performance as well as a 4-course meal designed by the Goddess, Debbie Sharpe. Additional items like extra appetizers, handmade drinks and cocktails, and a curated selection of wines will be available for purchase. You will be charged an $10 hospitality fee per person on the night of the show to cover the gratuity on your meal.
Show Only tickets are available on select nights and include our unforgettable Teatro ZinZanni performance but do not include the full 4-course meal. Guests are welcome to order appetizers, drinks, or even add on the 4-course meal at your table. All food or drink orders will automatically incur a 20% gratuity charge.
Can I get a refund on my tickets?
All ticket sales are final. If you have to cancel due to a Covid-19 diagnosis, please contact Audience Services for more information.
Can I exchange my tickets for another date?
Tickets may be exchanged for a $10 exchange fee per ticket. We kindly ask that requests be made 24 hours prior to your regularly scheduled performance. Exchanges requested on the day of the show will incur a $35 per ticket fee. All exchanges are subject to availability and any differences in ticket prices between performance days must be paid in addition to the exchange fees.
Can you hold seats for me and I can pay later?
We cannot hold any seats without payment. We are a cashless venue so reservations must be paid in full with a credit card at the point of purchase. All ticket sales are final. No refunds will be issued.
SEATING
What is the seating arrangement?
Seating is cabaret style at tables of 2 to 10 guests and is assigned the day of the performance by the maître d’. Parties will be seated at one table or adjacent tables depending on section availability. When permitted, multiple parties may be seated together at a single table. We cannot guarantee any specific seats in the venue, but we are happy to take your request in Audience Services. We will, of course, accommodate anyone with accessibility needs.
May I ask to sit with another party?
Yes. Please contact Audience Services at 312-488-0900 with the name of all reservations and we will seat you together. Requests made upon arrival at Teatro ZinZanni will not be accommodated.
How many people can sit together at a table?
Spiegeltent ZaZou has tables of various sizes; we can accommodate up to 7 guests together in Outer Ring, 4 guests together in Premium Perimeter, 10 guests together in Center Ring, and 4 guests together in the Front Row. If we must break up a larger party, we will seat all guests in that party at adjacent tables. We cannot add additional seats to existing tables. We can accommodate any size group within the capacity of the venue.
DIRECTIONS & PARKING
Where is Teatro ZinZanni?
32 W. Randolph St., Chicago IL 60601
The Spiegeltent ZaZou is located on the 14th floor of the Cambria Hotel – Theater District at 32 W. Randolph St, just west of the James M. Nederlander Theatre. Guests will be ushered up to the Spiegeltent via elevator from the first floor lobby.
Parking Options
We’ve partnered with iParkIt to offer pre-paid parking options at Theatre District Self Park, located at 181 North Dearborn. Pre-paid parking is available on their website for a discounted rate of $17. If you wish to pay on the night of the show, we are able to validate parking down to $24 (ask the maître d’ for a validation sticker). We do not have valet services.
THE MEAL
What’s on the menu?
A multi-course meal. The menu includes a soup or salad, entrée and dessert. There are four different entrees to choose from; one of which is vegetarian/vegan. Entree selections are made at the table. Soup or salad, entrée and dessert will all be served by the service staff in choreographed, exciting, “ZinZanni Style.”
View menu HERE.
How can I alert you of my food allergies or dietary needs?
Please contact Audience Services at 312-488-0900 to let us know of your specific dietary needs or notate them at the time of your ticket purchase. We are able to accommodate all dietary needs, however we currently are unable to accommodate Kosher or Halal meal requests.
Do you have a vegetarian menu?
Yes! Ask your server what vegetarian options are available.
May we bring our own wine?
You are welcome to bring any special bottle of wine with you that is not on our current wine list. There is a limit to two 750 ml bottles per party and a $30 per 750ml bottle corkage fee will apply.
What is your policy regarding gratuities?
A $10 per person hospitality fee will be added to your bill on the night of the performance to cover the gratuity for your meal. Additional gratuity for your beverage service or food add-ons you choose to purchase are greatly appreciated.
For parties of six or more, beverage purchases will be presented on one check with gratuities included. (Beverage gratuities calculated at 20% of purchases.)
GROUPS & EVENTS
Can I bring a large group?
We love groups! Whatever the occasion, we are delighted to help you celebrate the moment with laughter and song, dinner and dreams. Learn more.
Do you do anything special for birthdays or important occasions?
Teatro ZinZanni is the place to celebrate and we encourage birthdays, anniversaries and any other occasion you wish to celebrate. We can help make your evening even more special with a birthday or anniversary gift package from our lobby boutique, or with pre-sale options including wine and champagne. Please contact Audience Services for more details.
Due to Fire Code restrictions we are not allowed to have open flame (birthday candles) on the dessert.
Can I host my event at Teatro ZinZanni?
We would love to talk with you about hosting an event with us. We have hosted wedding receptions, holiday parties, corporate meetings and more! Please reach out to Audience Services at 312-488-0900 for more information.
ACCESSIBILITY
What if I need accessible seating?
Please contact Audience Services at 312.488.0900 or email us at chi-boxoffice@zinzanni.com. We are a wheelchair-accessible venue and will have regularly scheduled performances with ASL interpretation available. We will announce those dates as soon as they are confirmed.
Does Teatro ZinZanni have ASL, Audio Description, and Open Captioning performances?
Please contact Audience Services at 312-488-0900 for additional information on possible performances.
Does Teatro ZinZanni have Assisted Listening Devices?
Assisted Listening Devices to assist the hearing impaired are available at no cost to guests upon request. Please inform Audience Services if you anticipate a member of your party needing a listening device.
Can I bring my service animal?
Of course! We’re happy to help make arrangements so that you and your service animal are comfortable throughout the entire show.
INCLEMENT WEATHER & CANCELLATION
What is Teatro ZinZanni’s inclement weather policy?
Teatro ZinZanni performances will be cancelled only if the city or region is shut down by governmental agencies. If a performance is cancelled, Teatro ZinZanni will make every effort to contact all ticket holders by email as soon as the shutdown is confirmed.
What happens if a performance is cancelled?
If Teatro ZinZanni cancels a performance (for any reason), we will attempt to contact all patrons via email and/or phone to get their tickets rescheduled for a different performance night.
ADDITIONAL POLICIES
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The use of cameras, camera phones, and audio, video, and digital recorders is prohibited during performances.
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Cell phones and paging devices must be silenced and cannot be used during a performance.
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All guns, knives, and weapons of any kind are prohibited on Teatro ZinZanni’s premises.
COVID POLICIES
Where can I find Teatro ZinZanni’s Covid Policies?
Teatro ZinZanni Chicago requires all patrons 5 years and older to be fully vaccinated with one of the W.H.O. approved COVID vaccines. All patrons will need to show proof of vaccination and a matching ID (for those over 16) at check-in at the Spiegeltent ZaZou. For patrons ineligible to be vaccinated, please see our Covid Information page for additional requirements. In addition, all patrons must wear a proper face covering except when eating or drinking.
Please see our Covid Information page here, or feel free to contact us with any questions at (312) 488-0900.
