REFUND AND RESCHEDULE POLICY
Can I cancel or change my reservation?
We allow cancellations for parties under 10 up until 72 hours prior to a scheduled performance for a fee of $40 per ticket. Those who would like to retain their reservation can move their order to an alternative date for $10 per ticket.
We do not tender refunds within 72 hours of a scheduled performance, however we would be happy to reschedule reservations for an alternative date for a fee of $40 per ticket.
Discounts cannot be applied to a previously-completed purchase.
To alter your reservation, please call the box office at (206) 802-0015 or email info@zinzanni.com
What is Teatro ZinZanni’s inclement weather policy?
Teatro ZinZanni performances will be canceled only if driving conditions are deemed perilous by the Washington Department of Transportation. If a performance is canceled, Teatro ZinZanni will make every effort to contact all ticket holders by email no later than noon of the scheduled day. If you are unable to attend a performance due to inclement weather and Teatro ZinZanni has not canceled the performance, you may notify the Box Office in advance of your current reservation and exchange your ticket for another available performance. Please note that we will not be able to exchange your tickets after your reservation has passed.
What happens if a performance is canceled?
If Teatro ZinZanni cancels a performance, ticket exchanges will be offered. Exchanges will be granted for the closest amount of your original reservation, rounding down when an exact match is not available.
