FREQUENTLY ASKED QUESTIONS

What Is Teatro ZinZanni?

Teatro ZinZanni is part circus, part cabaret, and always magical. Described as “This city’s hottest ticket” by The New York Times, Teatro ZinZanni is an experience unlike anything else in Chicago. A whirlwind of international cirque, comedy, and cabaret artists. Famous for its intimate setting, the fast-paced action of the show unfolds above, around, and even alongside you as you enjoy a scrumptious mix of culinary delights.

What can I expect?

Prepare to be transported into another world where performers break free from the confines of the stage and the action unfolds all around you. No two performances are alike as the wall between artist and audience disappears. A few guests may be invited to participate, many will enjoy table-side interaction with artists, and everyone will share in being a part of a one-of-a-kind celebratory event creating a memorable evening for all.

Is Teatro ZinZanni appropriate for children?

There is no specific age requirement to attend the show; however, it is a 2 1/2 hour performance filled with sophisticated humor, sensuality, and innuendo. The performance has visual and audio parameters that might exceed those advised for infants. It is up to the discretion of the parent or guardian to determine if the show is appropriate for their children. Please note, there is no special ticket price nor children’s menu. 

No babes in arms permitted. All attendees must purchase a ticket.

What should I wear to the show?

Teatro ZinZanni is a night to get all glammed up and “dress to the nines!” The beauty and refinement of the building and every detail in it are the perfect backdrop for you to showcase the very best in your closet and make a glamorous entrance! We welcome moments of imagination, whimsy, or mystery to embellish your formal, black tie evening attire. Statement earrings or shoes? Sparkly tuxedo, jacket or tie?  A sequined handbag or elbow length gloves? An exquisite masquerade mask or an oversized boa? How about a fedora or a tiny top hat? Anything goes at Teatro ZinZanni! 

Want more Tips and Tricks? Check out our How to Dress for ZinZanni guide!

When is the Box Office open?

Our Box Office is available by phone or email on Tuesdays and Wednesdays between 2 PM – 6 PM and from 11 am to Showtime on any performance day.  Call 312-488-0900 or email chi-boxoffice@zinzanni.com to reach us.

May I take photos during the show?

Yes, please do! You can take photos and videos of the show, but please do not shoot video of the entire performance.

Flash photography, as well as use of the flashlight on your phone, are strictly prohibited. Live streaming, such as a live video on Instagram, Facebook, or another platform, is also strictly prohibited.

We would love it if you tag us in your posts:

@zinzannichicago (IG/TikTok) @teatrozinzannichicago (FB)

Do you do anything special for birthdays or important occasions?

We welcome celebrations of all kinds! Just let us know what your special event is and we’ll be sure to make it a night to remember! Celebrating with a group of 10+ – visit our Group Celebrations page.

Make a note when buying online at zinzanni.com/chicago, or when purchasing by phone at (312) 488-0900. Already bought your tickets? Reach out to us at  (312) 488-0900 or chicago-boxoffice@zinzanni.com.

What is Teatro ZinZanni’s inclement weather policy?

Teatro ZinZanni performances will be canceled only if driving conditions are deemed perilous by the Illinois Department of Transportation. If a performance is canceled, Teatro ZinZanni will make every effort to contact all ticket holders by email no later than noon of the scheduled day.

If you are unable to attend a performance due to inclement weather and Teatro ZinZanni has not canceled the performance, you may notify Audience Services at  (312) 488-0900 or chicago-boxoffice@zinzanni.com  in advance of your current reservation and exchange your ticket for another available performance. We do not tender refunds within 72 hours of a scheduled performance; however we would be happy to reschedule reservations for an alternative date for a fee of $40 per ticket. Please note that we will not be able to exchange your tickets after your reservation has passed.

What happens if a performance is canceled?

If Teatro ZinZanni cancels a performance, we will exchange your ticket for another performance or provide a full refund.

OTHER QUESTIONS OR INQUIRIES?

Feel free to contact us!  We want to help you have the best experience possible.

CONTACT:

Phone – (312) 488-0900

Email – chicago-boxoffice@zinzanni.com 

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

Join our Email List!

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

Join our Email List!

BOX OFFICE HOURS

11am to Showtime on all performance days

(Phone Call only) 

RESERVATIONS

(312) 488-0900

chicago-boxoffice@zinzanni.com

32 W. Randolph St. | Chicago, IL 60601

Join our Email List!