{"id":350,"date":"2022-08-05T05:19:38","date_gmt":"2022-08-05T05:19:38","guid":{"rendered":"https:\/\/zinzannidev.wpengine.com\/?page_id=350"},"modified":"2024-10-10T13:27:09","modified_gmt":"2024-10-10T21:27:09","slug":"refund-reschedule-policy","status":"publish","type":"page","link":"https:\/\/zinzanni.com\/seattle\/refund-reschedule-policy\/","title":{"rendered":"REFUND\/RESCHEDULE POLICY"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.17.6″ _module_preset=”default” background_color=”#000000″ background_enable_image=”off” custom_padding=”46px||47px|||” border_width_top=”2px” border_color_top=”#fec124″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row module_id=”refund” _builder_version=”4.17.6″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”more” _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat|500|||||||” text_font_size=”16px” text_line_height=”1.5em” header_font=”Montserrat|800|||||||” header_text_color=”#FFFFFF” header_font_size=”36px” header_3_font=”Montserrat|100|||||||” header_3_text_color=”rgba(0,0,98,0.24)” header_3_font_size=”6vw” header_3_line_height=”1.2em” text_orientation=”right” background_layout=”dark” max_width=”100%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” module_alignment=”right” custom_margin=”||||false|false” hover_enabled=”0″ header_font_size_tablet=”61px” header_font_size_phone=”44px” header_font_size_last_edited=”on|phone” header_3_font_size_tablet=”10vw” header_3_font_size_phone=”10vw” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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REFUND AND RESCHEDULE POLICY<\/b><\/h1>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.17.6″ _module_preset=”default” custom_margin=”||85px|||” locked=”off” global_colors_info=”{}”][et_pb_accordion_item title=”Can I cancel or change my reservation?” open=”on” open_toggle_text_color=”#FFFFFF” open_toggle_text_color_tablet=”#FFFFFF” open_toggle_text_color_phone=”#FFFFFF” open_toggle_text_color_last_edited=”on|phone” _builder_version=”4.17.6″ _module_preset=”default” body_font=”Quattrocento Sans||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” body_font_size_tablet=”18px” body_font_size_phone=”16px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#fec124″ global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” toggle_font_size_tablet=”24px” toggle_font_size_phone=”20px” toggle_font_size_last_edited=”on|phone”]<\/p>\n

We allow cancellations for parties under 10 up until 72 hours prior to a scheduled performance for a fee of $40 per ticket. Those who would like to retain their reservation can move their order to an alternative date for $10 per ticket.\u00a0<\/span><\/p>\n

We do not tender refunds within 72 hours of a scheduled performance, however we would be happy to reschedule reservations for an alternative date for a fee of $40 per ticket.<\/span><\/p>\n

Discounts cannot be applied to a previously-completed purchase.\u00a0<\/span><\/p>\n

To alter your reservation, please call the box office at (206) 802-0015<\/strong><\/a> or email info@zinzanni.com<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is Teatro ZinZanni\u2019s inclement weather policy?” open_toggle_text_color=”#FFFFFF” open_toggle_text_color_tablet=”#FFFFFF” open_toggle_text_color_phone=”#FFFFFF” open_toggle_text_color_last_edited=”on|phone” _builder_version=”4.17.6″ _module_preset=”default” body_font=”Quattrocento Sans||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” body_font_size_tablet=”18px” body_font_size_phone=”16px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#fec124″ global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” toggle_font_size_tablet=”24px” toggle_font_size_phone=”20px” toggle_font_size_last_edited=”on|phone” open=”off”]<\/p>\n

Teatro ZinZanni performances will be canceled only if driving conditions are deemed perilous by the Washington Department of Transportation. If a performance is canceled, Teatro ZinZanni will make every effort to contact all ticket holders by email no later than noon of the scheduled day. If you are unable to attend a performance due to inclement weather and Teatro ZinZanni has not canceled the performance, you may notify the Box Office in advance of your current reservation and exchange your ticket for another available performance. Please note that we will not be able to exchange your tickets after your reservation has passed.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if a performance is canceled?” open_toggle_text_color=”#FFFFFF” open_toggle_text_color_tablet=”#FFFFFF” open_toggle_text_color_phone=”#FFFFFF” open_toggle_text_color_last_edited=”on|phone” _builder_version=”4.17.6″ _module_preset=”default” body_font=”Quattrocento Sans||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” body_font_size_tablet=”18px” body_font_size_phone=”16px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#fec124″ global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” toggle_font_size_tablet=”24px” toggle_font_size_phone=”20px” toggle_font_size_last_edited=”on|phone” open=”off”]<\/p>\n

If Teatro ZinZanni cancels a performance, ticket exchanges will be offered. Exchanges will be granted for the closest amount of your original reservation, rounding down when an exact match is not available.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|off” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#000000″ custom_padding=”52px||35px|||” global_module=”2187″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ disabled_on=”on|off|off” _builder_version=”4.17.5″ _module_preset=”default” width=”100%” max_width=”1789px” module_alignment=”center” custom_margin=”23px|auto||auto||” custom_padding=”|||63px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/zinzanni.com\/seattle\/wp-content\/uploads\/sites\/11\/2024\/10\/LowerLeftSeattleNew.png” title_text=”LowerLeftSeattleNew” url=”https:\/\/zinzanni.com\/” url_new_window=”on” disabled_on=”off|off|off” _builder_version=”4.17.6″ _module_preset=”default” max_width=”74%” max_width_tablet=”” max_width_phone=”75%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”-19px||-62px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat|900|||||||” text_text_color=”#ffebb2″ text_font_size=”19px” header_font=”Montserrat|800|||||||” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ width=”99.69969969969969%” custom_margin=”|||1px|false|false” global_colors_info=”{}”]<\/p>\n

CONTACT US<\/p>\n

<\/span><\/span><\/h4>\n

<\/span><\/span><\/h4>\n

PHONE HOURS:<\/span><\/strong><\/h4>\n

Tues. – Sat.\u00a0 from 12pm – 5pm<\/span><\/span><\/h4>\n

<\/span><\/span><\/p>\n

<\/span><\/span><\/p>\n

(206) 802 – 0015<\/span><\/span><\/h4>\n

info@zinzanni.com<\/span><\/span><\/a><\/a><\/span><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#ffebb2″ text_font_size=”15px” text_line_height=”1em” link_text_color=”#ffebb2″ header_font=”Montserrat|900|||||||” header_text_color=”#ffebb2″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ global_colors_info=”{}”]<\/p>\n

GENERAL INFO<\/h1>\n

<\/span><\/span><\/h4>\n

Privacy Policy<\/span><\/span><\/a><\/h4>\n

Terms & Conditions<\/a><\/h4>\n

Employment<\/a><\/h4>\n

Refund\/Reschedule Policy<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_line_height=”1em” header_font=”Montserrat|900|||||||” header_text_color=”#fec124″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ custom_margin=”|||-51px||” locked=”off” global_colors_info=”{}”]<\/p>\n

FOLLOW US!<\/h1>\n

<\/h1>\n

INSTAGRAM\u00a0 |\u00a0 <\/a>FACEBOOK<\/a><\/h4>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|on” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#000000″ custom_padding=”16px||35px|||” global_module=”2189″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ disabled_on=”off|on|on” _builder_version=”4.17.6″ _module_preset=”default” width=”100%” max_width=”1789px” module_alignment=”center” custom_margin=”0px|auto||auto|false|false” custom_padding=”|||63px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/zinzanni.com\/seattle\/wp-content\/uploads\/sites\/11\/2024\/10\/LowerLeftSeattleNew.png” title_text=”LowerLeftSeattleNew” url=”https:\/\/zinzanni.com\/” url_new_window=”on” disabled_on=”off|off|off” _builder_version=”4.17.6″ _module_preset=”default” width=”40%” max_width=”74%” max_width_tablet=”” max_width_phone=”76.2%” max_width_last_edited=”on|phone” module_alignment=”left” custom_margin=”-19px||-62px||false|false” custom_margin_tablet=”” custom_margin_phone=”21px||0px|1px|false|false” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”0px|||0px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat|900|||||||” text_text_color=”#ffebb2″ text_font_size=”19px” header_font=”Montserrat|800|||||||” header_text_color=”#ffebb2″ header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ custom_margin=”55px|||1px|false|false” global_colors_info=”{}”]<\/p>\n

CONTACT US<\/span><\/span><\/p>\n

<\/span><\/span><\/h4>\n

PHONE HOURS:<\/span><\/strong><\/h4>\n

Tues. – Sat.\u00a0 from 12pm – 5pm<\/span><\/span><\/h4>\n

<\/span><\/span><\/p>\n

<\/span><\/span><\/p>\n

(206) 802 – 0015<\/span><\/span><\/h4>\n

info@zinzanni.com<\/span><\/span><\/a><\/h4>\n

<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_line_height=”1em” link_text_color=”#ffebb2″ header_font=”Montserrat|900|||||||” header_text_color=”#ffebb2″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ global_colors_info=”{}”]<\/p>\n

GENERAL INFO<\/h1>\n

<\/span><\/span><\/h4>\n

Privacy Policy<\/span><\/span><\/a><\/h4>\n

Terms & Conditions<\/a><\/h4>\n

Employment<\/a><\/h4>\n

Refund\/Reschedule Policy<\/a><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_line_height=”1em” header_font=”Montserrat|900|||||||” header_text_color=”#fec124″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ global_colors_info=”{}”]<\/p>\n

FOLLOW US!<\/h1>\n

<\/h1>\n

INSTAGRAM\u00a0 |\u00a0 <\/a>FACEBOOK<\/a><\/h4>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|off|on” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#000000″ custom_padding=”35px||35px||true|” global_module=”2188″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ disabled_on=”on|off|on” _builder_version=”4.17.5″ _module_preset=”default” width=”100%” max_width=”1789px” module_alignment=”center” custom_margin=”23px|auto||auto||” custom_padding=”|||66px|false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/zinzanni.com\/seattle\/wp-content\/uploads\/sites\/11\/2024\/10\/LowerLeftSeattleNew.png” title_text=”LowerLeftSeattleNew” url=”https:\/\/zinzanni.com\/” url_new_window=”on” disabled_on=”off|off|off” _builder_version=”4.17.6″ _module_preset=”default” width=”27%” max_width=”74%” max_width_tablet=”39%” max_width_phone=”75%” max_width_last_edited=”on|phone” module_alignment=”left” custom_margin=”-19px||-62px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat|900|||||||” text_text_color=”#ffebb2″ text_font_size=”19px” header_font=”Montserrat|800|||||||” header_text_color=”#ffebb2″ header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ text_orientation=”right” module_alignment=”right” min_height=”26.8px” custom_margin=”-200px|||1px|false|false” custom_padding=”|100px||||” global_colors_info=”{}”]<\/p>\n

CONTACT US<\/span><\/span><\/p>\n

<\/span><\/span><\/h4>\n

PHONE HOURS:<\/span><\/strong><\/h4>\n

Tues. – Sat.\u00a0 from 12pm – 5pm<\/span><\/span><\/h4>\n

<\/span><\/span><\/p>\n

<\/span><\/span><\/p>\n

(206) 802 – 0015<\/span><\/span><\/h4>\n

info@zinzanni.com<\/span><\/span><\/a><\/h4>\n

<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_line_height=”1em” header_font=”Montserrat|900|||||||” header_text_color=”#ffebb2″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ text_orientation=”right” module_alignment=”right” custom_padding=”|100px||||” global_colors_info=”{}”]<\/p>\n

GENERAL INFO<\/h1>\n

<\/span><\/span><\/h4>\n

Privacy Policy<\/span><\/span><\/a><\/h4>\n

Terms & Conditions<\/a><\/h4>\n

Employment<\/a><\/h4>\n

Refund\/Reschedule Policy<\/a><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_line_height=”1em” header_font=”Montserrat|900|||||||” header_text_color=”#fec124″ header_font_size=”20px” header_4_font=”Quattrocento Sans||||||||” header_4_text_color=”#ffebb2″ text_orientation=”right” module_alignment=”right” custom_padding=”|100px||||” global_colors_info=”{}”]<\/p>\n

FOLLOW US!<\/h1>\n

<\/h1>\n

INSTAGRAM\u00a0 |\u00a0 <\/a>FACEBOOK<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

REFUND AND RESCHEDULE POLICYWe allow cancellations for parties under 10 up until 72 hours prior to a scheduled performance for a fee of $40 per ticket. Those who would like to retain their reservation can move their order to an alternative date for $10 per ticket.\u00a0 We do not tender refunds within 72 hours of […]<\/p>\n","protected":false},"author":1,"featured_media":2002,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-350","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nREFUND\/RESCHEDULE POLICY - Teatro ZinZanni Seattle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zinzanni.com\/seattle\/refund-reschedule-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"REFUND\/RESCHEDULE POLICY - Teatro ZinZanni Seattle\" \/>\n<meta property=\"og:description\" content=\"REFUND AND RESCHEDULE POLICYWe allow cancellations for parties under 10 up until 72 hours prior to a scheduled performance for a fee of $40 per ticket. 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