What if the show is cancelled or I am unable to attend due to bad weather?
Teatro ZinZanni performances will be cancelled only if driving conditions are deemed perilous by the Washington Department of Transportation. If a performance is cancelled, Teatro ZinZanni will make every effort to contact all ticket holders by email no later than noon of the scheduled day.
If Teatro ZinZanni cancels a performance, ticket exchanges will be offered. Exchanges will be granted for the closest amount of your original reservation, rounding down when an exact match is not available. A ticket voucher will be mailed to the billing address provided when you made your reservation, unless otherwise specified. The ticket voucher will include redemption instructions. Ticket vouchers expire six months after the cancelled show date.If you are unable to attend a performance due to inclement weather and Teatro ZinZanni has not canceled the performance, you may notify the Box Office in advance of your current reservation and exchange your ticket for another available performance. A $10 service fee per ticket will apply. Please note that we will not be able to exchange your tickets after your reservation has passed.